ROOFNUTS WEATHER PRIVACY POLICY
Effective Date: August 5, 2025
Last Updated: August 5, 2025
1. INTRODUCTION
RoofNuts, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the RoofNuts Weather mobile application ("App").
By using our App, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
When you register for and use our App, we may collect:
Account Information:
- Name, email address, phone number
- Company name and business information
- Username and password
- Profile photo (optional)
Business Information:
- Service areas and territories
- Business license information (if provided)
- Professional certifications (if provided)
Communication Data:
- Messages sent through in-app features
- Customer support communications
- Survey responses and feedback
2.2 Information Automatically Collected
Location Data:
- Precise GPS location (when app is in use)
- Approximate location based on IP address
- Geographic regions and service territories you set
- Location-based weather data requests
Device Information:
- Device type, model, and operating system
- Unique device identifiers
- Mobile network information
- App usage statistics and performance data
Usage Information:
- Features accessed and frequency of use
- Time spent in the App
- Weather data queries and map interactions
- Push notification preferences and responses
2.3 Third-Party Information
Weather Data:
- Information from weather service providers
- Government weather agencies data
- Satellite and radar imagery
Social Features:
- Information shared in community features
- Interactions with other users (if applicable)
3. HOW WE USE YOUR INFORMATION
3.1 Primary Uses
We use your information to:
- Provide weather services: Deliver accurate, location-based weather data
- Send notifications: Alert you to relevant weather events in your areas
- Maintain your account: Manage registration, authentication, and preferences
- Customize experience: Tailor content based on your location and usage patterns
- Provide customer support: Respond to inquiries and resolve technical issues
3.2 Business Intelligence
We may analyze aggregated, anonymized data to:
- Improve App functionality and performance
- Understand weather patterns and user behavior
- Develop new features and services
- Generate industry insights and reports
3.3 Communication
We may use your contact information to:
- Send service-related notifications
- Provide weather alerts and updates
- Share product updates and new features
- Conduct user surveys (with your consent)
- Send marketing communications (with your consent)
4. HOW WE SHARE YOUR INFORMATION
4.1 We Do Not Sell Personal Information
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
4.2 Service Providers
We may share information with trusted third-party service providers who assist us with:
- Weather data provision
- Cloud hosting and data storage
- Analytics and app performance monitoring
- Customer support services
- Payment processing (for premium features)
These providers are contractually obligated to protect your information and use it only for specified purposes.
4.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our Terms and Conditions
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. You will be notified of any such change.
5. LOCATION DATA PRACTICES
5.1 Location Collection
Our App requires location data to provide weather services. We collect:
- Precise location when you use weather tracking features
- Service areas you designate for business purposes
- Historical location data to improve weather predictions
5.2 Location Controls
You can control location sharing through:
- Device settings (iOS/Android location permissions)
- In-app privacy settings
- Service area management tools
Note: Disabling location services may limit App functionality.
5.3 Location Data Retention
We retain location data for:
- Active use during your session
- Historical weather pattern analysis (anonymized)
- Service improvement purposes
- As required for business operations
6. DATA SECURITY
6.1 Security Measures
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication systems
- Employee training on data protection
6.2 Data Breaches
In the event of a data security incident, we will:
- Investigate and contain the breach promptly
- Notify affected users as required by law
- Take corrective measures to prevent future incidents
- Cooperate with law enforcement and regulatory authorities
6.3 Limitations
While we strive to protect your information, no method of transmission or storage is 100% secure. You acknowledge that you provide information at your own risk.
7. DATA RETENTION
7.1 Retention Periods
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Fulfill business purposes outlined in this policy
7.2 Specific Retention Periods
- Account information: Until account deletion plus 3 years
- Usage data: 2 years from collection
- Location data: 1 year for active users, deleted upon account deletion
- Communication records: 3 years for support purposes
7.3 Data Deletion
You may request deletion of your personal information. We will comply with deletion requests except where retention is required by law or for legitimate business purposes.
8. YOUR PRIVACY RIGHTS
8.1 Access and Control
You have the right to:
- Access your personal information we hold
- Update or correct inaccurate information
- Delete your account and associated data
- Opt-out of marketing communications
- Control location sharing and notifications
8.2 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of sale (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
8.3 Exercising Your Rights
To exercise your privacy rights, contact us at:
- Email: [SUPPORT@ROOFNUTS.COM]
- In-app privacy settings
- Written request to our business address
We will respond to requests within 30 days (or as required by applicable law).
9. CHILDREN'S PRIVACY
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.
10. THIRD-PARTY LINKS AND SERVICES
10.1 External Links
Our App may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you access.
10.2 Third-Party Weather Data
We obtain weather data from various government agencies and private weather services. These providers have their own privacy policies governing their data collection practices.
11. PUSH NOTIFICATIONS
11.1 Notification Types
We may send push notifications for:
- Weather alerts and storm warnings
- App updates and new features
- Account-related notifications
- Marketing messages (with consent)
11.2 Notification Controls
You can control push notifications through:
- Device settings (iOS/Android notification permissions)
- In-app notification preferences
- Account settings dashboard
12. INTERNATIONAL DATA TRANSFERS
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.
13. CHANGES TO THIS PRIVACY POLICY
13.1 Updates
We may update this Privacy Policy from time to time. We will notify you of material changes through:
- In-app notifications
- Email to registered userss
- Posted notice on our website
13.2 Effective Date
Changes become effective on the date specified in the updated Privacy Policy. Your continued use of the App after changes constitutes acceptance of the updated policy.
14. STATE-SPECIFIC PRIVACY NOTICES
Nevada Residents: You may opt-out of the sale of personal information (we do not currently sell personal information).
Virginia Residents: You have rights to access, correct, delete, and obtain a copy of personal data, and to opt-out of targeted advertising.
Additional state privacy laws may apply. Contact us for information about your specific rights.
15. CONTACT INFORMATION
15.1 Privacy Inquiries
For questions about this Privacy Policy or our privacy practices:
RoofNuts, LLC
Privacy Officer
Email: SUPPORT@ROOFNUTS.COM
Phone: 866-766-3688
Address: 4107 Bridle Ln, Cohutta, GA 30710
15.2 Data Protection Officer
Email: SUPPORT@ROOFNUTS.COM
16. EFFECTIVE DATE AND ACKNOWLEDGMENT
This Privacy Policy is effective as of August 5, 2025. By using RoofNuts Weather, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as described herein.
Your privacy matters to us. We are committed to protecting your information while delivering the weather intelligence you need to grow your roofing business.